Privacy Policy

Last updated: 3rd October 2025


At LuMedia, your trust matters to us. We believe privacy should feel safe, simple, and human not overwhelming. This policy explains how we handle your information when you interact with our website, services, or content.

1. Information We Collect

We only collect what’s needed to provide you with great service:


• Contact details you share (like your name, email, or phone number) when you reach out or work with us.
• Basic technical info (like IP address, browser type, or pages visited) to keep our site running smoothly and to improve your experience.
• Project-related information you choose to share with us, so we can deliver the creative work you’ve asked for.

We don’t ask for more than we need, and we never sell your data.

We use your details to:

• Respond to inquiries or project requests.
• Provide creative services and keep in touch about your project.
• Improve our website, visuals, and services.
• Send occasional updates, but only if you’ve opted in.

3. Cookies

Like most websites, we use cookies to make things run better helping us understand how our site is used and improving your browsing experience. You can control or disable cookies in your browser at any time.

4. How We Protect Your Data

We treat your data with respect. Your information is stored securely and only accessible to those who need it to provide services to you.

5. Sharing Information

We do not sell, rent, or trade your data. Sometimes we work with trusted partners (like payment processors or cloud services), but only where it’s essential for delivering our services and they’re just as committed to protecting your privacy as we are.

6. Your Rights

Because LuMedia serves the UK and Europe, you have GDPR rights:

• The right to access, correct, or delete your data.
• The right to withdraw consent at any time.
• The right to request how your data is being used.

Just send us a message, and we’ll take care of it.

7. Contact Us

If you ever have questions about your privacy, reach out. We’re real people, and we’ll always treat your concerns with care.

Email: dev@lumedia.online

"LuMedia is built on creativity, trust, and respect. We’re here to create beautiful visuals  not to play games with your data."